No one is perfect and day-to-day people do get into some conflicts. But, there is a difference between ranting about a conflict at work to your friends over drinks and sharing a conflict story in an interview. Preparing your answer will help you present your work-related conflicts in a professional manner.
Recruiters ask conflict questions because they are curious to know how you deal with difficult situations at work. Use the STAR model to answer, and explain how the conflict originated, but focus mostly on how it was resolved. Of course you want to highlight your talent in conflict resolution throughout the process.
It’s okay to be uncomfortable, but don’t avoid answering the question. And, if there are several follow-up questions, which can be the style of some companies, always remain calm. Remember, it’s not personal, and conflicts happen to everyone.
Checklist for a great answer
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